Help

Help My Pay and Info

If you need help logging in to My Pay & Info, click here for detailed instructions. If you are unable to receive your temporary password through the online ‘Request a Password’ process, please contact the Nordstrom Help Desk:

Tie line: 8.860.4501 | Outside line: 206.233.4501
Hours of operation:
Monday - Friday, 5:00am - 8:00pm (Pacific Time)
Saturday - Sunday, 6:00am - 5:00pm (Pacific Time)

New Stores - Belmar If you need help logging in to My Career, please click here for detailed instructions. You will need your My Career user name and email address in order to log in. These are available in MyPay & Info>My Information.

If you are unable to log in to My Career, please contact the Nordstrom Help Desk:

Tie line: 8.860.4501 | Outside line: 206.233.4501
Hours of operation:
Monday - Friday, 5:00am - 8:00pm (Pacific Time)
Saturday - Sunday, 6:00am - 5:00pm (Pacific Time)

Help / My Benefits If you are unable to log in to My Benefits, please contact the Benefits Service Center:

Benefits Service Center: Tie line: 8.805.1050 | Outside Line: 206.303.1050 | Toll-free line: 800.868.0920
Hours of operation:
Monday – Friday; 8:00am–4:30pm (Pacific Time)