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Customer Service - Ordering
Shipping Options & Charges

We offer four shipping options: Standard, Two Business Day, Next Business Day and Saturday Delivery.

Standard Shipping (free for purchases of $200 or more, or $8 for those under $200): Most in-stock items will arrive on your doorstep 3-4 business days after receipt of your order.

Two Business Day ($15)

Next Business Day ($25)

Saturday Delivery ($35): Orders need to be submitted by noon Friday, Pacific Time to qualify. We can hold certain orders so they arrive on a Saturday, as indicated in Checkout. Call 1.888.282.6060 for more information.

Shipping Options & Charges

*Free Standard Shipping on purchases of $200 or more is valid in catalog and online only. Order usually arrives in 3-4 business days. Offer based on merchandise total and does not include taxes or any additional charges. Offer not valid in Nordstrom or Nordstrom Rack stores, on international orders, or for Coach items. Any additional handling fees apply as indicated on item product page. Additional fees apply for expedited shipping and multiple shipping destinations.

Shipping Exceptions

Special Locations: Expedited orders shipping to Alaska and Hawaii will require an additional business day to arrive. Rural domestic addresses require one or more additional business days to deliver. Currently, we are not able to send orders internationally.

Multiple Shipping Destinations: For each additional destination in the same order, an additional $8 will be charged.

Nordstrom Fashion Rewards: Level 2 and higher customers receive complimentary Standard Shipping. When you make an online purchase with your Nordstrom card, the online shipping fee will be charged to your account, and the standard online shipping fee of $8 will be automatically refunded on your next monthly billing statement.

Gift Cards: Gift Cards ship separately, free of charge, via Standard Shipping and usually arrive within 4-7 business days. Two Business Day delivery is available for a $10 shipping fee. To expedite a Gift Card to Alaska or Hawaii, please call 1.877.771.4438 to place your order and allow one extra business day for shipping. Virtual Gift Cards are e-mailed within four hours of credit approval.

Special Orders: Certain in-stock items may require 5-8 business days for delivery. These special orders cannot be shipped to P.O. Boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands). For more information, please check the shipping details on the product page.

Fine Jewelry: Fine jewelry orders over $1,500 are shipped insured via Next Day Air at no additional charge. A signature is required upon delivery.

Beauty: We cannot accept orders for more than five units of any single beauty item per household. Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped to certain zip codes in Alaska, P.O. Boxes or military addresses (diplomatic pouch mail, APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands). Please call the Beauty Hotline at 1.800.7.BEAUTY for further shipping info.

Customized/Engraved Items: These items may be shipped only via Standard Shipping and usually arrive within 3-4 weeks.

Designer Collections: Designer Collection items follow the shipping options and charges as seen above. Please consult your Designer Specialist at 1.877.543.7463 for specific questions related to shipping, exchanges and returns.

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