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Customer Service - Frequently Asked Questions
Question: What are your shipping charges?
Answer:

We offer four types of shipping:

Shipping Options & Charges

Holiday Shopping

We offer four shipping options: Standard, Two Business Day, Next Business Day and Saturday Delivery.


Standard Shipping ($8): Most in-stock items will arrive on your doorstep 3-6 business days after receipt of your order.


Two Business Day ($15)


Next Business Day ($25)


Saturday Delivery ($35): Orders need to be submitted by 3pm, Friday, Eastern Time to qualify. We can hold certain orders so they arrive on a Saturday, as indicated in Checkout. Call 1.888.282.6060 for more information.

Shipping Options & Charges
Shipping Exceptions

Special Locations: Expedited orders shipping to Alaska and Hawaii will require an additional business day to arrive. Rural domestic addresses require one or more additional business days to deliver. For information about orders shipping to Canada, including cut-off dates for holiday orders, please see Canadian Shipping Details or call 1-888-282-6060.


Multiple Shipping Destinations: For each additional destination in the same order, an additional $8 will be charged.


Nordstrom Fashion Rewards: Level 2 and higher customers receive complimentary Standard Shipping. When you make an online purchase with your Nordstrom card, the online shipping fee will be charged to your account, and the standard online shipping fee of $8 will be automatically refunded on your next monthly billing statement.


Gift Cards: Gift Cards ship separately, free of charge, via Standard Shipping and usually arrive within 4-7 business days. Two Business Day delivery is available for a $10 shipping fee. To expedite a Gift Card to Alaska or Hawaii, please call 1.877.771.4438 to place your order and allow one extra business day for shipping. Virtual Gift Cards are e-mailed within four hours of credit approval.


Special Orders: Certain in-stock items may require 5-8 business days for delivery. These special orders cannot be shipped to P.O. Boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands). For more information, please check the shipping details on the product page.


Fine Jewelry: Fine jewelry orders over $1,500 are shipped insured via Next Day Air at no additional charge. A signature is required upon delivery.


Beauty: We reserve the right to limit quantities ordered. Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped to certain zip codes in Alaska, P.O. Boxes or military addresses (diplomatic pouch mail, APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands). Please call the Beauty Hotline at 1.800.7.BEAUTY for further shipping info.


Customized/Engraved Items: These items may be shipped only via Standard Shipping and usually arrive within 3-4 weeks.


Designer Collections: Designer Collection items follow the shipping options and charges as seen above. Please consult your Designer Specialist at 1.877.543.7463 for specific questions related to shipping, exchanges and returns.


Holiday Shipping