Customer Service - Nordstrom


Welcome to Nordstrom. Would you like to sign in?

your account \| shopping bag: 0 items \| customer service \| live help \| our stores

handbags &
accessories

beauty &
fragrance

at home
& gifts

designer
collections

search:

advanced search | brands

Frequently Asked Questions

	•		Returns & Exchanges
	•		Shipping Charges
	•		Sales Tax
	•		Search
	•		International Shipping
	•		Method of Payment
	•		Secure Shopping
	•		Gift Orders
	•		Gift Box Multiple Items
	•		Browser Problems
	•		Cookies
	•		Gift Cards
	•		Sale Events
	•		Promotion Codes
	•		Rewards Certificate
	•		Pop-Up Advertising
	•		Backorders
	•		Change E-mail Address
	•		Fraudulent E-mail

Registration Benefits

Special Shopping Features


		How can I track the status of my order?
		Can I return or exchange my purchase if I don't like it?
		How do I place an order online?
		How do I determine the shipping charges on my order?
		Will you charge sales tax on my order?
		I can't find the item I'm looking for. How can I search for it?
		Will NORDSTROM.com ship to an international address?
		What methods of payment do you accept?
		How do I know if ordering online is secure?
		Can you gift wrap my order?
		How do I add multiple items to one gift box?
		Why isn't my browser working with your site?
		Does my computer need to accept cookies to shop on Nordstrom.com?
		How do I use my gift card online?
		When are Nordstrom's sale events?
		How do I use a promotion code?
		Can I use my Nordstrom Notes™ Certificate online?
		Does Nordstrom.com participate in pop-up advertising?
		Why is my item on backorder?
		How do I change my e-mail address?
		How can I contact Nordstrom about a potentially fraudulent website or email?
		How do I update my e-mail preferences?

Store Locations & Events

Fashion Rewards

Get on Our E-mail List

Check Order Status
Returns & Exchanges
Shipping Options & Charges
Our Gift Cards
Product Recall

Pay Bill Online
Apply for a Nordstrom Card
Shop Our Catalog
Nordstrom Rack

About Us
Careers
Investor Relations

© 2008 Nordstrom Inc.

For assistance, call 1-888-282-6060 or contact us

Nordstrom Privacy—Your Privacy Rights