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Please select one of the following topics so that we can direct your request
to the appropriate service specialist.
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Order Inquiry
Please call 1-888-282-6060 for immediate assistance with changing or canceling your order.
Our phone lines are open 24 hours a day, 7 days a week.
The response time for e-mail inquiries is currently 48 hours. |
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Merchandise Inquiry
Please call 1-888-282-6060 for the fastest response to your merchandise inquiry. Our phone lines are open 24 hours a day, 7 days a week.
The response time for e-mail inquiries is currently 48 hours. |
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NORDSTROM.com Site Feedback
E-mail questions or comments about our website or call
1-888-282-6060, 24 hours a day, 7 days a week. |
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Nordstrom Store Feedback
E-mail questions or comments about a Nordstrom store. |
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Nordstrom Advertisement or Store Mailer Shopping Requests
E-mail a request for items you've seen advertised, or call
1-800-695-8000 during regular store hours (Monday-Saturday, 6am-8pm, Pacific Time). |
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Place a Beauty Hotline Order
E-mail your cosmetics or fragrances question or call
1-800-7BEAUTY. |
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Designer Collections at Nordstrom.com
To speak with a designer specialist or to place an order for designs previewed online, call 1-877-543-7463. Live Help is also available Monday-Friday 6am-8pm, Saturday 6am-6pm or Sunday 9am-5pm Pacific. You may also e-mail at any time. |
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Credit Service Center
E-mail questions or comments about Nordstrom Fashion Rewards™ or Nordstrom credit, Visa® or MOD® cards. You can also call 1-800-964-1800. |
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Nordstrom Restaurant Feedback
E-mail questions or comments about a Nordstrom restaurant or coffee bar. |
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Nordstrom Corporate Office Inquiries
1617 6th Avenue, Suite 500
Seattle, WA 98101
(206) 628-2111 |
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Nordstrom Investor Relations Office
PO Box 2737
Seattle, WA 98111 |
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