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Customer Service - Contact Us


Please select one of the following topics so that we can direct your request
to the appropriate service specialist.

Order Inquiry
Please call 1-888-282-6060 for immediate assistance with changing or canceling your order.
Our phone lines are open 24 hours a day, 7 days a week.

The response time for e-mail inquiries is currently 48 hours.

Merchandise Inquiry
Please call 1-888-282-6060 for the fastest response to your merchandise inquiry. Our phone lines are open 24 hours a day, 7 days a week.

The response time for e-mail inquiries is currently 48 hours.

NORDSTROM.com Site Feedback
E-mail questions or comments about our website or call
1-888-282-6060, 24 hours a day, 7 days a week.

Nordstrom Store Feedback
E-mail questions or comments about a Nordstrom store.

Nordstrom Advertisement or Store Mailer Shopping Requests
E-mail a request for items you've seen advertised, or call
1-800-695-8000 during regular store hours (Monday-Saturday, 6am-8pm, Pacific Time).

Place a Beauty Hotline Order
E-mail your cosmetics or fragrances question or call
1-800-7BEAUTY.

Designer Collections at Nordstrom.com
To speak with a designer specialist or to place an order for designs previewed online, call 1-877-543-7463. Live Help is also available Monday-Friday 6am-8pm, Saturday 6am-6pm or Sunday 9am-5pm Pacific. You may also e-mail at any time.

Credit Service Center
E-mail questions or comments about Nordstrom Fashion Rewards™ or Nordstrom credit, Visa® or MOD® cards. You can also call 1-800-964-1800.

Nordstrom Restaurant Feedback
E-mail questions or comments about a Nordstrom restaurant or coffee bar.

Nordstrom Corporate Office Inquiries
1617 6th Avenue, Suite 500
Seattle, WA 98101
(206) 628-2111

Nordstrom Investor Relations Office
PO Box 2737
Seattle, WA 98111

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