Customers shop Nordstrom.com for the same great fashion and service they’ve come to expect in our stores. The Nordstrom Direct team creates this experience online and in print through our catalogs. They work in three areas – Nordstrom Direct Headquarters, Customer Contact Centers and Fulfillment Center.
Nordstrom Direct Headquarters
Our Seattle, Washington, headquarters is home to marketers, web developers, creative designers and information technologies professionals. Here, their creativity and inspiration work to keep Nordstrom a top online and catalog fashion destination.
Nordstrom Direct Customer Contact Centers
In our Seattle, Washington and Cedar Rapids, Iowa Customer Contact Centers, teams of friendly, service-oriented professionals work closely with our customers to provide a personalized shopping experience over the phone or through online chat.
Nordstrom Direct Fulfillment Center
The team at our Cedar Rapids, Iowa, facility contributes to our industry-leading customer service by processing customer orders, returns and inbound merchandise.
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