OUR STRUCTURE - At Nordstrom, our goal is to provide outstanding service every day, one customer at a time. The Inverted Pyramid you see here represents our philosophy and our structure, with our customers'at the top. Next are those who directly serve our customers — our salespeople and those who support them. Department managers, buyers, merchandise managers, store managers, regional managers, our executive team and our board of directors all support those above them on the pyramid.
Our Inverted PyramidWe work hard to make decisions in the best interest of our customers and those serving them.The Inverted Pyramid you see here represents our philosophy and our structure, with our customers'at the top. Next are those who directly serve our customers — our salespeople and those who support them. Department managers, buyers, merchandise managers, store managers, regional managers, our executive team and our board of directors all support those above them on the pyramid.