Here's where you'll find answers to some of our most frequently asked questions about working at Nordstrom.

How do I find out what positions are available?

From the home page, click on Search & Apply Now or any of the links on the Search Current Openings tab. Search for positions by keyword, job type or location.

How do I apply for a job?

For the majority of our positions, you can apply online. Our online application will take you through the process of providing your information and completing any required pre-screening. If you are not able to complete an online application, please contact the Human Resources office at the location you are interested in.

How do I create a profile and set up my account?

To make it easy for you to be formally considered for open positions, we ask that you create a profile. It's quick and easy, and by creating your profile, you automatically set up your account. Once you create a profile, you'll have the opportunity to attach a resume, express your job preferences and create alerts that will provide you with email notifications when jobs that meet your interests are posted. If you're ready to search and apply for jobs, create a profile now.

I’ve forgotten my password. How can I reset it?

• If you have forgotten your password, click on the 'Request a Password' link on the Login page. A temporary password will be sent to your email address that is in our system
• If you have forgotten your username, click on the Forgot your user name?' link on the Login page. Your user name will be sent to your email address that is in our system
• If your account is locked, please wait 15 minutes then click on 'Forgot your username?' or 'Request a Password'. The information will be sent to your email address that is in our system

If you are still unable to reset your password, email a request to apply@nordstrom.com with the following pieces of information*:

• Nordstrom Careers site username
• Email address you used to set up your account
• Address OR phone number
  

*Please take care to protect your privacy. DO NOT include any sensitive information (birth date, social security number, etc.) in your email.

I’ve forgotten my user name. How can I retrieve it?

From the home page, click on Create Your Profile - this takes you to the login page. Simply click on Forgot Your User Name to have your user name emailed to you.

How do I know if I have an account for the Nordstrom career site?

If you have applied for a job and/or created a profile on the Nordstrom career site since October 21, 2009, you have an account with us. From the home page, click on Create Your Profile - this takes you to the login page. To have your user name emailed to you, simply click on Forgot Your User Name. If you have forgotten your password, click on Request a Passowrd. A temporary access code will be emailed to you.

I am a new user and want to create a profile. Why does the system say a record already exists under the User Name I chose?

If you click on New User and, while creating a user name and password, the system gives you an error message that says "a valid record already exists under this user name," it means that someone already has an account under the user name you are trying to create. We recommend creating a unique user name that includes both letters and numbers. User names must be 4-32 characters long and cannot contain spaces.

How can I upload my updated resume to my profile?

You are able to upload your resume only when you create your profile. To update your resume information after you have created your profile, log into your account, click on Access My Profile on the right of the My Jobpage tab. Click to the appropriate screen in your profile to make your updates.

I applied online. How long does it normally take to be contacted after I apply?

You will receive an automated acknowledgment upon completing the online process. The length of time to review all applicants depends on the position. You can be assured that we will contact you if you meet the qualifications of the position. If you have additional questions, you are welcome to contact the Human Resource office in the location you are interested in.

I didn’t find a job that matches my interests. How can I stay informed of future openings?

You can Create Your Profile. Your profile captures work history and education background as well as your job preferences—you can specify the type of job, location or new store opening you’re interested in. Once you create your profile, you can choose to receive email notifications when a job is posted that matches your preferences. It also means that our recruiters will find you if they are searching for work experience like yours.

I’ve added to my work experience since I last applied. How can I update my information?

From the home page, click on Create Your Profile - this takes you to the login page. You can log in to your account and update any part of your profile at any time.

How can I be sure that a position I find online hasn't already been filled?

Once a position has been filled or the job has been closed, it will not appear on the website. For additional questions, you are welcome to contact the Human Resource office at the location you are interested in.

Are there opportunities that are not listed on this website?

Most of our positions are listed on our website. Nordstrom has a strong promote-from-within philosophy and there will be times when we look only for internal candidates.

Do you have any part-time jobs?

We do offer part-time jobs, depending on the specific position and business need. As a retail company, we also have seasonal hiring cycles, particularly for sales events and holiday needs.

Do you have any openings for a buyer or department manager?

Most of our buyer and department manager positions are promoted from within. Beginning your career on the selling floor in a Nordstrom Store will offer you the opportunity to advance to a department manager or buyer position.