NORDSTROM.COM APPOINTS MIKE SMITH PRESIDENT
Smith’s retail industry experience and Internet expertise to enrich company’s executive team

SEATTLE, Wash. - November 13, 2000 - Nordstrom.com, the leading Internet destination for quality fashion goods and services, announced today the appointment of Mike Smith as president. Smith, currently a member of the Nordstrom.com Board of Directors, will bring his vision and leadership to complement that of the Nordstrom.com executive group. Smith will report to Nordstrom.com Chief Executive Officer Dan Nordstrom.

"I am pleased to add someone as talented as Mike Smith to our executive team," said Dan Nordstrom, CEO of Nordstrom.com. "Having been an advisor to Nordstrom.com since 1999, Mike knows our business well. He has lent us his expertise as one of the industry’s most recognized leaders in catalog and Internet retail, and I am excited that he will now bring his insight to our team on a daily basis."

Smith brings more than 17 years worth of traditional, catalog and Internet retail expertise to his new position as president of Nordstrom.com. In this role, Smith will help lead Nordstrom.com on its overall path to profitability, focusing specifically on fine-tuning the company’s catalog operations. Smith will also work closely with the executive team on inventory management, merchandising and marketing initiatives.

"Having served as an advisor to Nordstrom.com during it's first years of development, I know the tremendous potential this company has for the future," said Smith. "As we enter the next stage of Nordstrom.com’s growth, my priorities include building on a strong catalog business and continuing to deliver a great shopping experience to our customers. I look forward to working with the Nordstrom.com leadership team on our path to continued success."

Formerly the president and CEO of Lands’ End, Mike Smith is credited with Lands’ End’s successful Internet debut, as well as the launch of the Coming Home catalog. During his 15 years at Lands’ End, Smith led the company to record sales and profits. Smith will continue to serve on the Board of Directors while president of Nordstrom.com. He most recently served as president and CEO of LifeSketch.com, the first online multimedia scrapbook provider, and will remain as chairman.

About Nordstrom.com

Nordstrom.com, the online fashion specialty retailer, brings a 99-year history of customer service, selection, quality and value to the Internet. Offering one of the Web’s most extensive selections of quality name-brand fashions, shoes and accessories, Nordstrom.com is an enjoyable, convenient online shopping destination designed to meet the needs of each individual customer. Nordstrom.com, which includes the company’s online and catalog businesses, was established as a subsidiary of Nordstrom Inc. in the fall of 1999 when it formally launched NORDSTROMshoes.com, the world's biggest shoe store. Nordstrom Inc. (NYSE: JWN) is one of the nation’s leading fashion specialty retailers, with 120 U.S. stores located in 24 states, including 77 full-line stores, 37 Nordstrom Racks, three Façonnable boutiques, two freestanding shoe stores, and one clearance store. Nordstrom also operates 25 Façonnable boutiques throughout Europe.